Cookie Policy

Last updated: July 06, 2026

What cookies are and why we use them

Cookies are small text files stored on your device by the website you visit. They help the site remember information about your visit, so pages load faster, features work as expected, and your preferences carry over between sessions. At Heaps o Wins Casino, we use cookies to provide a secure, personalized, and legally compliant experience, while respecting your privacy.

How cookies make your Heaps o Wins Casino experience better

Cookies let us keep you logged in during a session, remember language and display settings, and save selected games or bonus codes so you don’t have to re-enter them. They also support security checks that protect your account and help our customer support team respond faster when you use chat or email. Performance and analytics cookies show which pages perform well and where we can improve load times and gameplay on mobile and desktop.

Types of cookies we use

We group cookies by purpose so you can easily understand what each one does.

• Essential cookies — Required for core site functions, like account login, session management, cashier operations, and security. Disabling these may prevent you from signing in or making deposits and withdrawals.
• Functional cookies — Remember choices you make, such as language, display options, and saved game settings. These improve convenience and personalization.
• Performance and analytics cookies — Collect information about how visitors use the site, which pages are most visited, and where errors occur. This helps us improve speed, reliability, and the overall user experience.
• Marketing cookies — Used to deliver relevant offers and promotions, and to measure campaign performance. These may be set by our advertising partners and may track activity across different websites.

Cookies can be session-based, which are deleted when you close your browser, or persistent, which remain for a set period so your preferences are retained between visits.

Third-party cookies and partners

We may allow trusted third parties to place cookies on our site to provide services such as analytics, payment processing, customer support chat, and advertising. Examples include analytics providers and payment partners like PayPal, Neteller, Skrill, Visa, and MasterCard. These third parties have their own privacy and cookie policies, and we recommend reviewing them directly if you want details about how they use data.

We also use third-party tools to:

• Analyze site performance and player behavior.
• Enable live chat and customer support features.
• Deliver targeted promotions and measure campaign effectiveness.

Managing, disabling, or deleting cookies

You control cookies through your browser or device settings. Changing cookie settings may affect how the site works and limit access to some features, including the cashier, instant play games, and chat support.

General guidance by browser:

• Chrome — Settings > Privacy and security > Cookies and other site data.
• Firefox — Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge — Settings > Cookies and site permissions.
• Safari — Preferences > Privacy > Manage Website Data.

On mobile devices, cookie and tracking controls are typically found in the browser or device privacy settings. You can also delete cookies manually, block third-party cookies, or set your browser to prompt before accepting new cookies.

When you block or delete cookies:

• Essential functionality may no longer work.
• Saved preferences and login states may be lost.
• Personalized offers and recommendations may stop appearing.

Consent, policy updates, and your choices

When you first visit our site, we present a cookie notice that allows you to accept or manage cookie preferences. Marketing cookies are only placed with your consent. You can change your choices at any time using your browser settings or our cookie preference panel if available.

We may update this Cookie Policy to reflect changes in technology, laws, or how we operate. Material changes will be posted with a new “Last updated” date. Continued use of the site after updates means you accept the revised policy.

This Cookie Policy is part of our overall privacy and terms framework. For details about how cookies may affect promotions, bonuses, or wagering conditions, please review our Terms and Conditions.

Questions about privacy and cookies

If you have questions about this policy, cookie use, or privacy practices, contact our support team at support@heapsowins.com. For an overview of our site and services, see our Heaps o Wins Casino review.

We aim to keep cookie choices simple and transparent so you can enjoy secure, fast, and personalized gameplay. If you need help adjusting cookie settings or understanding how a specific preference affects your account, reach out and we’ll guide you through it.